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At Peragon, we depend on feedback from our customers to constantly improve our product! Take a look at what others have to say and if you have questions, contact us via Live Chat, email or at 877-446-4182.
The customer support from this company is outstanding. The support staff is knowledgeable in their products and provide excellent support. I spent a few months researching bed covers as I have had multiple over the years in many styles and applications and have never been completely satisfied. This is far-and-away the best cover I have owned, installed and operated. Very efficient use of space in the bed and easy to remove when you need that extra few inches. The platinum package is well worth it and a must in my opinion.
I bought my Peragon after researching various other options, and reading the raving reviews for Peragon on multiple sites. Boy, has this cover delivered! First off, installation is a breeze with the no-drill clip package. Easy to follow instructions and accompanying step by step Youtube videos make it painless. Total install time was an hour, by myself. Then, I took it for the "car wash test," which it passed with flying colors! Hardly any water got in the bed, and mostly around the corners where seals meet. Finally, this cover is SILENT going down the road, and I love the ability to detatch it quickly and easily. I love my Peragon!
I love the product and the look of the finish product would be great if I could have gotten the cover painted res to match the truck. Installing was good just had to watch the videos about three times to get a good gasp of how to install the cover. After I figured it out was simply and I love how it looks on the truck.
Great customer support in replacing bolts that broke during install. Make sure to follow video instructions and do not over tighten.
Just got it yesterday, installed it today. Took maybe 1 hour. For this will focus on packaging and install. I do a lot of DIY, this packaging was some of the best. Each assembly step had the hardware in its own sealed plastic section. Open 1 at a time, do the step. Instructions were written, but linked to video. Video is CLEAR. No magic steps or special tools. So easy an Auburn grad could do it. The design is smart. This fits the vehicle nicely. Seals are well planned to prevent water around the cover. I bought the Premium kit, mainly for the quick clips, and that made it very easy, although after looking, I probably had holes for L brackets if I wanted. The only step that might trouble someone is attaching those clips. They need to be flush with the top of the bed, and they will twist when being tightened. Hold them with a set of channel locks or large pliers. Instructions are very clear on placement and adjusting the cover so it works properly as well. Once closed, the cover doesn't make any noise. (being a multi piece cover, I was ready for some rattle, but doesn't happen). Its only been on the truck for a few hours, but so far its great, will follow on with update.
I have had a Peragon truck cover since 2013 but I recently sold that truck and purchased a different one, so I had to get a new cover. It took me about 3.5 hours to install my new cover but it is well worth the time.
I live in Manitoba , Canada and we get all kinds of extreme weather and I have never seen another cover as good as this one, I get compliments on it all the time.
I like the security of the locking cover and the convenience of it folding down , not up , when you don't need it. Every time I see a cover folded up I am so glad I have a Peragon.
It is weather resistant but sometimes when I wash my truck at the carwash it is damp on the inside but that is no big deal.
This is a great truck cover and I tell everyone about it.
Thanks
Roger
I am not mechanically inclined and with the support videos and manuals all I can say is WOW this was so easy to install and I have self satisfaction that I did this. I have researched so many bed covers and this is by far hits every point. Thank you for providing such an incredible bed cover.
I just finished installing my new Peragon cover, and I have to say the quality and workmanship is second to none. I love the way it looks, fits, and operates. It really gives my truck a great look. It’s very simple to install after watching the videos. The security it gives is going to be very valuable. Thanks for making such a great cover. I would highly recommend it to anyone looking for a great looking and secure bed cover.
This is a great cover! The materials, fit & finish, the way it looks & works - everything is premium. The installation videos are very thorough. I would advise everyone to get the platinum package, it does really make a difference. Also, I'm happy to have a USA made cover, they were very easy to deal with.
Installation videos made it easy to install, but the customer service is second to none. I had trouble with the lock, and they were able to troubleshoot right away. Live person on the phone within minutes. Great company.
Cover arrived in great shape and two weeks before estimated ship of February 2021. Online installation video was well done and is a must to watch. Install was two hours to make sure track level and square to allow smooth cover would open/close. Used email coupon to buy premium kit with no-drill clamps, stainless steel, tailgate seal, and dual lock. Clamps worked to make adjustments easier. Tailgate seal should help to minimize water. Dual lock pins, one on each side, should help keep cover up.
Great product install was easy using the provided install videos and provided instructions, cover looks great and functions great!
Message
I wanted to compliment you on your great instructions and instruction videos. I took my time a couple of days but the instructions were right on. Great quality! Thank you.
The bed cover was exactly as advertised. Peragon does a good job of letting the prospective customer know what to expect. The "made to model" instruction manual was particularly helpful, as were the videos. The only suggestion I have is that another short segment, perhaps entitled "Troubleshooting", might be in order, to deal with issues like: adjustments (after initial install stages) to avoid binding during opening and closing; squaring the frame to ease installation (I know you think your instructions are complete, and they are, but anticipating installation problems for inexperienced customers might help), checking for "flat" (planar adjustments after the initial install). You might give some thought to having one or two "average" prospective customers (with no previous Peragon experience) come in and watch one or two installs -- without help from Peragon techs -- to see what problems might develop during the install.
Cover is a good fit, good quality. Writen instructions were a bit hard to follow but when i figured out that there was a qr code on each step of the instalation it was a breeze! Very happy with the cover so far but it still quite new so time will tell.
First of all, the customer support and service is amazing! I was able to install this within 1.5 hours watching videos they provide and a couple FAQs!! Gas mileage improved slightly and keeps my equipment dry throughout the rain! Very easy to open and close and I highly recommend the no-drill clamps and dual locking system! You will not be disappointed with this cover! Looks sharp on the back of the ram!
Bought this beautiful truck and the dealer was offering a cheesy roll up cover for $800. I said, I will find my own!! After a few days of floating around online, I came across Paragon. I read through a bunch reviews and put my order in.
I received my retractable cover in a couple of weeks, it sat in my garage for another two more weeks. Then attacked the project on a Sunday afternoon, I highly recommend watching the installation video a couple of times. I set my laptop up on a table next to my truck, about 2 hours I
completed the task. All I can say is DAM, I love this cover!! Great product, Awesome made in America quality. Please think about diversifying your product line. I have already recommended this cover to a couple of friends.
This is a great cover! The materials, fit & finish, the way it looks & works - everything is premium. The installation videos are very thorough, and as long as you follow along and don't skip anything, you will love the outcome. The following pictures were taken immediately after going through a carwash, and it seems to keep the water out nicely. I would advise everyone to get the platinum package, it does really make a difference. Also, I'm happy to have a USA made cover, they were very easy to deal with.