Painless Policies

Order Cancellation

If your hard folding tonneau order has not shipped, you may cancel it for a full refund. Orders that have shipped cannot be cancelled and the return policy takes effect.

Shipping Damage

While shipping damage is rare, it can happen. No worries, just let us know and we’ll make it right at no cost to you.

No Hassle Returns

Our mission has always been to provide the best customer service experience in the industry, and that’s why we offer our 100-Day Money Back Guarantee and FREE returns.

If you’re not happy, we’ll work hard to earn your satisfaction. Before returning your cover, please first consider allowing us the opportunity to assist you in ensuring that the cover is installed and working as it should be.

If the Peragon retractable tonneau cover just isn’t right for you, contact us and we’ll promptly issue return authorization under the policy below.

Your Peragon truck bed cover and/or accessories may be returned within 100 days in new or gently used condition in the original factory packaging for a full refund of the purchase price.*

The Return Process

If you decide that the Peragon cover isn’t right for you within 100 days, the return process is easy.

  • Contact customer service at 877-473-7246 or support@peragon.com. They’ll ask a few short questions and send you repacking instructions and a return merchandise authorization (RMA). Follow the instructions on the RMA page to proceed.
  • Secure the cover in the original factory packaging to ensure that the cover can be shipped without damage.
  • Attach the provided FedEx return shipping labels to the boxes and drop off at a FedEx location or schedule a pickup.
  • Upon receiving the cover we’ll do a quick inspection to confirm the condition of the cover and process your return
  • Refunds are credited back to your account within 10 business days

Requirements and Exceptions

We never charge restocking fees

To receive free return shipping, we require that the cover be shipped back to us in the original factory packaging. This ensures that the items arrive safely and without damage.

Free returns available in the continental U.S. only.

*The additional costs for Arctic White or Paint Match finish options are non-refundable.

If the tonneau cover is returned with parts missing or heavily used (dented, bent, etc.), the cost to replace those parts will be deducted from your refund.

If items are damaged during shipment due to improper packaging, the cost to replace those parts will be deducted from your refund.

After 100 Days your Peragon truck bed cover and/or accessories cannot be returned. However, we will provide product support under warranty.

Warranty

We pride ourselves on having service second to none and our service doesn’t end after the hard-top truck bed cover is installed. The Peragon Bed Cover is covered by a one year limited warranty against defects in materials and workmanship.

While the chances of you experiencing any problems with your hard top truck cover are slim, we work quickly to resolve anything that doesn’t live up to our warranty.

Sales Tax Policy

We collect sales tax on orders shipped to Wisconsin and Kansas. Your state may require you to pay them sales tax on your own. Canadian customers will be billed directly by FedEx for HST or GST/PST.

Shipping

We offer FREE shipping throughout the continental United States. Our shipping charges for Alaska, Hawaii and Canada (includes brokerage fee) are $99. We ship Fed Ex Ground.