American Made: Family Owned Since 1999

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877-473-7246

Sales & Support

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Painless Policies

Our goal is your 100% satisfaction.
It’s that simple.

Order a Peragon cover today, install it, use it, give it a real test drive – if you’re not completely satisfied with the cover, simply return it within 100 days in new or gently used condition.

Please note: We require that the cover be shipped back to us in the original factory packaging.


No-Hassle Returns

Our mission has always been to provide the best customer service experience in the industry, and that’s why we offer our 100-Day Money-Back Guarantee.

If you’re not happy, we’ll work hard to earn your satisfaction. Before returning your cover, please first allow us the opportunity to assist you in ensuring that the cover is installed properly and operating as intended.

If the Peragon retractable tonneau cover just isn’t right for you, contact us and we’ll promptly issue a return authorization under the policy below.

Your Peragon truck bed cover and/or accessories may be returned within 100 days of receipt in new or gently used condition for a full refund of the purchase price minus return shipping fees. Due to the size and weight of a Peragon cover, we do not offer a refund for any shipping charges you may have paid. Returns will be charged an additional return shipping fee in accordance with the chart below, depending on your location. 

To ensure that the cover is returned without damage, we require that it be sent back in the original factory packaging. If you don’t have your original factory packaging, we can ship you a new set in accordance with the chart below.  

No-Hassle Return Shipping Charges

with Original Factory Packagingwithout Original Factory Packaging
Contiguous United States$59 *$149 *
(includes new packaging and return shipping label)
Alaska & HawaiiReturn shipping is customer’s responsibilityReturn shipping is customer’s responsibility + $89 for new factory packaging
CanadaReturn shipping is customer’s responsibilityReturn shipping is customer’s responsibility + $89 for new factory packaging

* Additional taxes may apply

THE RETURN PROCESS

If you decide that the Peragon cover isn’t right for you within 100 days, the return process is easy.

Contact customer service at 877-473-7246 or support@peragon.com. They’ll ask a few questions and send you repacking instructions and a return merchandise authorization (RMA). Follow the instructions on the RMA page to proceed.

Secure the cover in the original factory packaging to ensure that the cover can be shipped without damage.

Attach the provided FedEx return shipping labels to the boxes and drop off at a FedEx location. If you choose to schedule a pickup, an additional $20 will be deducted from the refund.

Upon receiving the cover we’ll do a quick inspection to confirm the condition of the cover and process your return. If the cover is returned in damaged condition or with missing parts, you may be charged additional fees. 

Refunds are credited back to your account within 10 business days.

REQUIREMENTS & EXCEPTIONS

We never charge restocking fees

We require that the cover be shipped back to us in the original factory packaging. If you don’t have your original factory packaging, we can ship you a new set in accordance with the chart above. This ensures that the items arrive safely and without damage.

Truck bed cover must be in original factory condition, free of modifications or customizations (i.e. aftermarket paint, engraving)

If the tonneau cover is returned with parts missing or heavily used (dented, bent, etc.), the cost to replace those parts will be deducted from your refund.

If items are damaged during shipment due to improper packaging, the cost to replace those parts will be deducted from your refund.

After 100 Days your Peragon truck bed cover and/or accessories cannot be returned. However, we will provide product support under warranty.


Product Warranty

We’ve built our business on service. When you have an issue, we fix it.

We pride ourselves on having service that is second to none and our service doesn’t end after the hard-top truck bed cover is installed. Peragon covers are covered by a warranty against defects in materials and workmanship for the terms outlined below. 

ClassicPlatinumLimitedHD
1 year3 years5 years

For full warranty details see the warranty section of your cover manual.
Click here to find and download a manual for your cover.

While the chances of you experiencing any problems with your hard top truck cover are slim, we work quickly to resolve anything that doesn’t live up to our warranty. If your Peragon cover needs some help, contact us at 877-473-7246 or support@peragon.com and we’ll make it right.


General Policies

Shipping Damage

While shipping damage is rare, it can happen. No worries, just let us know and we’ll make it right at no cost to you.

Shipping Cost

We offer FREE shipping throughout the contiguous United States. Our shipping charges for Alaska and Hawaii are $299. Our shipping charges for Canada are $99. We ship FedEx Ground.

Order Cancellation

If your hard folding tonneau order has not shipped, you may cancel it for a full refund. Orders that have shipped cannot be canceled and the return policy takes effect.

Sales Tax

Sales tax is collected for some states. If required it will appear in your cart at checkout. Your state may require you to pay them sales tax (“use tax”) on your own. Canadian customers will be billed for HST or GST/PST at checkout.

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